If your business has been running on Microsoft 365 for more than three years, there is almost certainly a license you are paying for and no one is using. Departing employees, trial SKUs that never got cancelled, two-step migrations where the old plan stayed warm "just in case" — it adds up faster than you'd think.

Once a quarter we sit with the admin center for twenty minutes per client. We pull the assigned licenses, cross-reference against active mailboxes and sign-in activity, and produce a short list of accounts that are either over-licensed or fully dark. The dark ones get reclaimed. The over-licensed ones drop a tier.

It's a small exercise, but it's the one piece of work where you can usually see the savings on the next invoice. Most clients see 12–18% off their Microsoft bill within the first quarter we run the audit. That's the kind of money that pays for the audit several times over.

" Most clients save 12–18% on Microsoft licensing within their first quarter with us. The math is not subtle.

— Your Tech Department, December 2025